Thomas Miller Claims Management win award for "Best Innovative Product"

24/7 Telemedicine

A doctor whenever and wherever you need one

Medical problems on board, even minor ones, cause anxiety and uncertainty, and may lead to disruption and costly diversion. Emergencies may be rare but when they arise, expert medical advice in the first hours can save lives. A call to BlueMed gives you access to:

  • 24/7 line straight to a duty doctor
  • Specialised in marine and offshore
  • Phone, video and webcam link
  • All specialties on demand
  • Remote diagnosis and triage
  • Multilingual service if required

Fast, focussed advice from our marine doctors can help your crew stabilise a situation and make informed decisions about diversions and evacuations.

BlueMed’s UK doctors already serve global shipping, the large yacht market and the offshore sector.

This service is available for annual subscription on a per-vessel basis.

Medevac & Hospitalisation

Expert assistance in getting your people to safety

Once an emergency is confirmed, coordinating the evacuation and landing of a crewmember is a pressurised and delicate task.

BlueMed’s case handlers work under the guidance of our doctors to arrange:

  • Medevac by launch/helicopter
  • Transfer to hospital ashore
  • Reports from treating doctors
  • Doc-to-Doc tele-conferences
  • Visits to crew in hospital
  • Discharge estimates
  • Fit to Fly certificates
  • Hotels and transport
  • Control and audit of costs

BlueMed has worked with emergency services, vessel agents and hospitals in over 80 countries to deliver safe and efficient transfer and treatment.

Medical Repatriation & Transfer

Intensive care from anywhere, to anywhere

When the necessary facilities or specialties are not available locally, or long-term hospitalisation is indicated, BlueMed can get your crewmember to an appropriate facility or all the way home:

  • Air or ground ambulance
  • Bed-to-Bed transfers
  • Airline ICU/stretcher
  • Coordination on arrival

“Back to Work” Case Management

Once a crewmember is home, BlueMed can coordinate quality treatment and rehabilitation until the case is resolved:

  • Pro-active case management
  • Input from BlueMed doctors
  • Regular contact with crew
  • Innovation in long-running cases
  • Fit for Duty medicals
  • Control and audit of costs

The medevac, hospitalisation, repatriation, transfer and case management services are available on demand without subscription

About BlueMed

BlueMed is founded on three things:

  • First class marine telemedicine from practicing UK casualty doctors
  • Expert crew case handling by a team drawn from ship owners and P&I Clubs
  • 30 years of marine medevac, repatriation and medical consultancy


T: +44 (0)1661 822 904